Faq

About HopperStock

What is HopperStock?

HopperStock is a peer to peer storage marketplace meaning we connect Storage Hosts (People With Extra Space) to Renters (People who need extra space) This new peer to peer storage marketplace diminishes the traditional self storage monopoly & reduces the cost to renters & also allows regular home owners to make extra income each month.

For Storage Hosts

A Storage Host is someone who has extra space within their home, garage, barn, outbuilding etc… and would like to earn extra income by renting it out to people who need to store their belongings

Anyone can register and create their first listing. HopperStock will then conduct in depth research to determine if a Storage Host is not qualified.

This all depends on the size of your unit along with the type of amenities you offer.

The bigger the space & the more amenities will generally mean you can charge more, but remember renters are going to search for the best possible prices and the best quality Storage Hosts!

We have a very easy process which takes no longer than 5 minutes.

First, go here to register as a Storage Host.

Second click on Host Dashboard then Add Unit

After a renter has reserved your available space, they will make an immediate payment through HopperStock via Paypal based off the days they chosen to rent out your space.

You as the Storage Hostwill then receive that payment 3 days after the renter has placed their items within your storage unit.

There may be a time where a Storage Host & Renter do not fit well with each other.

Your best course of action is to immediately let the Renter know during your first contact either through phone or email that you do not wish to conduct business. You then let HopperStock know through email at Help@HopperStock.Com

You first advise the Renter on site you do not wish to store their belongings. Then immediately contact your local authorities and advise them. Lastly, email HopperStock at Help@HopperStock.Com and advise us!

Ensure you make every possible contact to them along with reaching out to HopperStock by emailing us at Help@HopperStock.Com. Your last option will be to contact your local authorities to determine how you can take over ownership.

HopperStock does not charge anything for you to register as a Storage Host & does not charge you for placing your listing.

The only charge HopperStock makes will be a 5% connection fee from the renter when they make their payment after reserving a Storage Hosts available unit.

Example: Renter pays $30 for 30 days of storage, HopperStock will receive a connection fee of $1.50

For Renters

renteris someone who may need to store their belongings. This can be a car or boat for winter or anything that fits into a home. A renter can store anything.

There are many benefits, but let’s stick with the 3 main ones

First, you will save well over 30%-60% over Self Storage

Second, you are now storing with a trusted, local, individual

Lastly, you are not signing a contract with long-term committments

The safety of your items is our number 1 priorit. We have a big interest in ensuring all Storage Hosts are qualified & trustworthy & we do this through our internal qualification review along with user reviews.

As you search through available storage units & space you will notice each has their own amenities they offer & security. We urge you to only reserve units in which they satisfy your requirements.

We ask you to make sure nothing illegal is stored. If you are questioning a specific item, you can always check with your local authorities.

Each Storage Host has their own rules & policies you should follow. We suggest Storage Host to set up rules within their listings so you know ahead of time.

For sure! We do not want anyone to feel uneasy about their selection. If you want to cancel, just ensure you email Help@HopperStock.Com within the first 24 hours to let us know.

This should never be the case, but during a rare instance this happens, you are not required to store your items at their location. First, leave immediately & email Help@HopperStock.Com and advise us and you will receive a full refund.

There may be a time where a Storage Host & Renter may not fit well with each other. Ensure you let the Storage Host you no longer wish to conduct business together prior to meeting at their location either through phone number or email and contact us at Help@HopperStock.Com asap.

HopperStock is okay with you altering your dates, but you will need to work with your Storage Host on changing the dates selected.

Please send us your questions & we will get back to you within 24 hours or sooner!



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